- Install new Windows 7 Professional systems
- Download and install a driver for a printer at one of the staff's work stations
- Continue to call around to different companies for the recycling of ewaste at the museum
- Update and revise The Fireman's Hall Museum's Technical Support Guide
Accomplishments:
This week I accumulated a total of 25 hours. I worked with the PC and Networking Specialist again this week learning how to install the two new Windows 7 Professional Systems. This helped me to learn more about the local area network at The Fireman's Hall Museum as well as how to update old systems to newer versions. You start by analyzing the old operating system and jot down all of the program files, favorites, bookmarks, etc. that appear on the system. This is important so that you can restore everything that is important to the user of the old system onto the newer system. Most of the user's files are saved onto their P:drive (the user's personal drive on the network) which is connected to the server of the local area network. However, there were some files that were saved locally and they needed to be backed up onto the server so they could be restored once the newer system was installed. I learned how to plug in the new operating systems and connect them to the server via ports with numbers that correspond to the computers located at certain workstations. Then I learned how to install the virus software and Microsoft Office software onto the newly updated systems. The two operating systems were successfully updated. They are up and running well and are connected to the network. I also was able to download and install a driver for an HP printer at one of the workstations. During this process, there was a fatal error issue, Error 1935, that occurred while installing the driver. I managed to troubleshoot the issue successfully and install the driver. The printer is up and running without any difficulty. I had to review all programs to see if they were all still functioning properly due to having to troubleshoot the Fatal error by going onto the msconfig and disabling all programs at startup as well as hiding and disabling all Microsoft services. All programs were functioning as they should have been. Lastly, I installed updates and rebooted the system to ensure performance and bug fixes. This week I also continued with my task of making a list of different computer recycling companies and organizations. I called around to six different places and wrote down the price they charge for coming and taking out all the old systems, keyboards, and an old monitor stored in the museum. I now have to wait for a final say from the curator of the museum on which company to go with. Last but not least, I spent much of this week continuing to update the technical support guide with many basic computer and troubleshooting issues they may come across while working with these newer systems. I also incorporated the social networking sites that the Fireman's Hall Museum uses and their login information into the support guide just in case this important information is forgotten.
