- Map out the network infrastructure of the Fireman's Hall Museum
- Assist staff with computer problems
- Install system updates and reboot
- Modify technical support guide
- Get system towers recycled
Accomplishments:
- Accumulated 25 hours
- Sketched the entire network infrastructure of the Fireman's Hall including the server, router, workstations, and peripheral devices. Working on making final modifications through Visio.
- Resolved Adobe Flash Player issues on one of the staff's computers by uninstalling all Adobe installed content and reinstalling Adobe Reader and Adobe Flash Player.
- Troubleshooted minor issues with Microsoft Word and Excel on one workstation
- Installed system updates on all workstations that required an update and rebooted them all
- Continued to modify the FHM's technical support guide
- Found someone to pay Fireman's Hall Museum a small fee for their old computer systems
